How Can I Complain To TRAI?

How do I file a complaint against spam calls?

Complaints against a spamming telemarketer can be registered by calling the toll free number 1909 or by sending an SMS to 1909.

Here XXXXXXXXXX stands for the number from which the SMS was received or the header of the SMS..

Can I port my DTH operator?

Interoperability is provision through which a customer would be able to change their cable operator or DTH service provider without requiring a new STB. … Apart from interoperability, the TRAI recommendation also calls for all digital television sets in India to have mandatory USB port-based common interface.

How do I complain about a mobile number?

You go to the nearest police station and lodge a complain against all the mobile numbers which sends you unwanted sms or gives you unwanted call. Police can investigate the complain under IT ACt, IPC, TR Act .

How can I complain to TRAI about unwanted SMS?

A. In case any subscriber receives unsolicited commercial communication after expiry of seven days from the date of his registration in NCPR/DND, he/she may make a complaint to the service provider through voice call or SMS to toll free short code 1909 or through DND App within 3 days of receipt of such UCC.

How can I activate DND?

SMS START 0 to the number 1909. This will activate full DND on your number. You may also call 1909 and follow IVR prompts to activate full DND.

Is NCF compulsory?

The Telecom Regulatory Authority of India (TRAI) has said the network capacity fee (NCF) is not mandatory for the second or any subsequent television connections in a household and service providers can provide uniform discounts in a particular location.

Where can I lodge a complaint against Vodafone?

Escalation of complaints can be done by contacting the nodal officer. Address: Vodafone India Limited. 2nd Floor, Skyline Icon, 86/92, Andheri Kurla Road, Marol Naka, Near Mittal Industrial Estate, Andheri East, Mumbai 400059, India.

How can I complain to Videocon TV?

Videocon Televisions Customer Helpline No.0120- 4500 600 (customer care number)0124-3273091.(Your City STD Code)39404040.

Is DTH portability possible?

DTH and Cable TV STBs Cannot Be Interoperable Another point worth noting is that the Set-Top Boxes of DTH and Cable TV operators are not interoperable. This essentially means that a DTH subscriber cannot be migrated as a Cable TV user and vice versa.

How can I lodge a complaint in Trai?

As per the Telecom Consumers Protection and Redressal of Grievances Regulations, 2007, in case a consumer has a complaint, the first step is to register the complaint at the toll free Call Centre number of the service provider and obtain a docket number, confirming registration of the complaint.

What are the new rules of TRAI?

But with the new rules TRAI has increased the provision to allow 200 channels in maximum NCF (network capacity fee) of Rs 130 plus taxes every month. Keep in mind, the bill only remains Rs 154 (including GST), if all channels selected are free-to-air channels.

How do I file a complaint against my cell phone company?

Phone: 1-888-CALL-FCC (1-888-225-5322); TTY: 1-888-TELL-FCC (1-888-835-5322); ASL: 1-844-432-2275. Mail (please include your name, address, contact information and as much detail about your complaint as possible):

How many channels are there in 130 rupees?

200 channelsNow you have 200 channels in Rs 130 excluding the Prasar Bharati channels,” said RS Sharma, TRAI Chairman.

How do I escalate a complaint to Airtel?

Airtel Customer Support detailsToll free Telephone number. Airtel customers can call the 24-hr customer service centre at 121, or call the customer care numbers given below from the Airtel landline to register your complaint.E-Mail. Airtel Complaints can also be emailed at 121@in.airtel.com. … Grievance Addressal.

What is trai helpline number?

List of Appellate OfficerS. No.NameToll free Consumer Care Number(s) at Complaint Centre (s)162Mr. Abhishek Miglani,198163Ms. Monika Handa198164Mr. Eric Wadia198165Mr. Navneet Shukla19816 more rows

Where can I complain about DTH operator?

–In case of subscribers, if they witness rogue behaviour from their DTH service provider, they are requested to report the incident to TRAI. Subscribers can reach out to TRAI’s call centre at 0120-6898689 or send an email to das@trai.gov.in.

Can you report harassing phone calls to the police?

Who should I contact when I get harassing calls? … For serious threats, if life or property are threatened, or if calls are obscene, you should call the police and file a report. Provide as much information to law enforcement as you can. Indicate the gender of the caller and describe the caller’s voice.

How can I report SMS?

If you get an unwanted text message, there are three ways to report it:Report it on the messaging app you use. Look for the option to report junk or spam. How to report spam or junk in the Messages app. … Copy the message and forward it to 7726 (SPAM).Report it to the Federal Trade Commission at ftc.gov/complaint.

What is the new rule for cable TV?

As per the new changes, TRAI has reduced the cap on the MRP of individual channels to Rs. 12 from Rs. 19 per month. This means for premium channels such as Sony, Zee TV, Star Plus and others, some users may have to shell out upto 58% more money, since the cable operators have removed this channel from the bouquets.

How can I lodge my complaint to Vodafone in Trai?

Complaints, if any, received in TRAI are forwarded to the service providers. No follow up action is taken by TRAI on individual complaint(s). For any clarification/feedback consumer can contact Sr. Research Officer (Consumer Affairs) at e-mail daca[at]trai[dot]gov[dot]in.

How do I report a number to TRAI?

To set your preferences or to make a complaint, you may call 1909 or send an SMS in the prescribed format. Your service provider’s website also has the facility, in case you prefer to do it via the web. The easiest method is use the DND App of TRAI.